The following terms and conditions apply to all Website Design / Development / Graphic Designing services provided by Tuscan Touché
to the Client.
Acceptance: Every quote accepted by the Client abides to the general Terms & Conditions enclosed. Please read these terms and
conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges: Charges for services to be provided by Tuscan Touché are defined in the project quotation that the Client receives via e-mail.Quotations are valid for a period of 30 days. Tuscan Touché reserves the right to alter or deny validity of same quotation after expiry of
30 days. All website design services require an advance payment of a minimum of 100% of the total amount before the work is initiated.
Payments for services to be accepted via Online Payments / Bank transfer. Cheques to be made payable on behalf of "Tuscan Touché" and deposited in the Bank
Account of Tuscan Touché. Bank details are available at the bottom of the website.
Client Review: Tuscan Touché will provide the Client with an opportunity to review the appearance and content of the website during
the design phase and before handing over the final Project. All the desired changes should be informed / updated during the design
Turnaround Time and Content Control: Tuscan Touché will install and publicly post or supply the Client's website by the date
specified in the project proposal, or at date mutually agreed. In return, the Client agrees to delegate a single individual as a primary
contact to help Tuscan Touché with progressing in a satisfactory and expedient manner.
Failure to provide required website content: Tuscan Touché is a small business, to remain efficient we must ensure that work we
have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to
ensure that your work is completed at the time arranged. During the project, Tuscan Touché will require the Client to provide website
content; text, images, movies and sound files etc. in advance to ensure adherence of time. On any occasion where progress cannot be
made with your website because we have not been given the required information in the agreed time frame, and we are delayed as
result, we reserve the right to impose a Surcharge of up to 25%. For Search Engine Optimization we need the text content in advance so
that the SEO can be planned and completed efficiently. If you agree to provide us with the required information and subsequently fail to
do within one week of project commencement we reserve the right to close the project and advance given by Client is retained with us.
NOTE: All text content to be given in form of Word Document via Email. These pages should have the same titles as the agreed
Payment: Invoices will be provided by Tuscan Touché upon completion and before Hosting / Publishing the live website. Invoices are
normally sent via email; however, the Client may choose to receive hard copy of invoices. Balance payments (if any) should be made
immediately on receipt of Invoice else penalty of 1.5% or minimum of Rs. 1000 per month, to be levied.
Additional Expenses: Incase Client’s Website requires any special fonts, stock photography, themes, scripts etc. necessary for the
completion of work reimbursement of this additional expense to be considered over and above the final Quotation.
Web Browsers: Tuscan Touché makes every effort to ensure websites are designed to be viewed by the majority of browsers.
Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.).
Client agrees that Tuscan Touché cannot guarantee correct functionality with all browser software across different operating systems.
Tuscan Touché cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after
the website have been designed and handed over to the Client. As such, Tuscan Touché reserves the right to amend the quote for any
work involved in changing the website design or website code for it to work with updated browser software.
Legal: Accounts unpaid 30 days after the date of invoice will be considered in default. If the Client in default maintains any
information or files on Tuscan Touché Web space, Tuscan Touché will, at its discretion, remove all such material from its web space.
Tuscan Touché is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not
relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account. Cheques returned for insufficient
funds will be assessed a return charge of minimum of Rs. 1000 and the Client's account will immediately be considered to be in default
until full payment is received. Clients with accounts in default agree to pay Tuscan Touché reasonable expenses, including legal fees and
costs for collection by third-party agencies, incurred by Tuscan Touché in enforcing these Terms and Conditions.
Termination: Termination of services by the Client must be requested in a written notice and will be effective on receipt of such
notice. Telephone requests for termination of services will not be honored until and unless confirmed in writing.
Indemnity: All Tuscan Touché services may be used for lawful purposes only. You agree to indemnify and hold Tuscan Touché
harmless from any claims resulting from your use of our service that damages you or any other party.
Copyright: Any data provided by Client to Tuscan Touché in form of files and graphic logos during the design phase of the website is
sole responsibility of Client to adhere all Trademarks and Patent Laws. The Client is further responsible for granting Tuscan Touché
permission and rights for use of the same and agrees to indemnify and hold Tuscan Touché harmless from any and all claims resulting
from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design shall be regarded as a
guarantee by the Client to Tuscan Touché that all such permissions and authorities have been obtained. Evidence of permissions and
authorities may be requested.
Standard Media Delivery: Unless otherwise specified in the project quotation, this Agreement assumes that any text will be
provided by the Client in electronic format (ASCII text files delivered on pen drive or via e-mail or FTP) and that all photographs and
other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format.
Design Credit: Kindly note that every final website handed over to Client will have Tuscan Touché brand imprinted to avoid fake
vendors. If a client requests that the design credit be removed, a nominal fee of 30% of the total development charges will be applied.
The Client also agrees that his/her website developed will be part of Tuscan Touché's portfolio.
Access Requirements: If the Client's website is to be installed on a third-party server, Tuscan Touché must be granted temporary
read/write access to the Client's storage directories which must be accessible via FTP. Depending on the specific nature of the project,
other resources might also need to be configured on the server.
Post-Placement Alterations: Tuscan Touché cannot accept responsibility for any alterations caused by a third party occurring to the
Client's pages once installed. Such alterations include additions, modifications or deletions of any file over the server.
Domain Names: Tuscan Touché may purchase domain names on behalf of the Client. Payment and renewal of those domain names
is the responsibility of the Client. Any kind of loss or cancellation due to non / late payment is not the responsibility of Tuscan Touché.
The Client should keep a record of the due dates for payment to ensure that payment is received on time.
General: These Terms and Conditions supersede all previous representations, understandings or agreements. The Client's signature
below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions.
Liability: Tuscan Touché hereby excludes itself, its Employees / Agents from all and any liability from:
Loss or damage caused by any inaccuracy;
Loss or damage caused by omission;
Loss or damage caused by delay or error, which results in negligence of designing the website.
Severability: In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable,
the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid,
illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest
to the intention of the parties underlying the invalid.
Cancellations: Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or
deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained Tuscan Touché and if applicable,
a fee for all work completed beyond what was already paid for shall be paid by the client.
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Payments & Contact Details
Need an estimate, please feel free to contact us and we would be happy to assist you.
Offline Payment Information:
(IMPS / NEFT / RTGS / Cheque Payments)
Bank Account Name: Tuscan Touche
Bank Name: ICICI Bank
Bank A/c No.: 0011 0502 6177
Ifsc Code: ICIC 000 0011